Question 1

How long does shipping take?

Accepted Answer

We offer fast and reliable shipping across the UK. Standard delivery usually takes 3 to 5 business days. You will receive a tracking link via email as soon as your order is dispatched.

Question 2

What is your return policy?

Accepted Answer

We want you to love your pieces. If you are not completely satisfied, we offer easy returns within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached.

Question 3

Can I change or cancel my order?

Accepted Answer

To ensure fast delivery, we process orders quickly. If you need to change or cancel your order, please contact our customer service team as soon as possible through our Contact page.

Question 4

Are your items ethically sourced?

Accepted Answer

Yes. At Helennah, we take pride in our mindful curation process. We work with trusted global partners who share our commitment to quality, fair practices, and beautiful craftsmanship.

FAQ

Frequently asked questions

How long does shipping take?

What is your return policy?

Can I change or cancel my order?

Are your items ethically sourced?

JOIN US!