STORE POLICY
CUSTOMER CARE
At Helennah, we are dedicated to providing you with an exceptional shopping experience. Our customer support team is always here to assist you with any questions regarding our collections, sizing, orders, or deliveries. We strive to respond to all inquiries within 24 to 48 business hours.
Your satisfaction is our priority, and we welcome your feedback to help us continuously improve our services. Please feel free to reach out to us through our Contact page or via email at any time.
PRIVACY & SAFETY
We take your privacy and online security very seriously. All personal data collected during your visit and checkout is processed securely in accordance with strict data protection regulations. We use industry-standard encryption technologies to ensure that your payment details and personal information remain fully protected.
Your information is used strictly to process orders, enhance your shopping experience, and update you on your deliveries. We will never share or sell your data to third parties.
WHOLESALE INQUIRIES
We are always excited to partner with boutiques and retailers who share our passion for contemporary women's fashion. If you are interested in stocking Helennah collections in your store, please reach out to our team with your business details, location, and the lines you are interested in.
Please contact us directly via email, and our wholesale department will get back to you with our latest catalogue, pricing, and terms within 3 to 5 business days.
PAYMENT METHODS
• Credit / Debit Cards: Secure payments processed via Stripe (accepting Visa, MasterCard, American Express, and major international cards).
• Digital Wallets: Apple Pay and Google Pay available at checkout for quick and secure purchases.
Stockists